UFOCaptureV2 users manual

4. Appendix

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4.1 Cautions

4.2 Error messages

Code meaning cause action required
UM001

UM002

HDD free space become less than assigned size. There are no clips which can be automatically deleted as old clips. Contents of other directory in same HDD may be increased, or capture directory has been changed. Make free space of the volume or change directory to other volumes.
UM003 Detection stopped HDD free space become less than assigned size.
UM010 Cannot find video capture device. Video capture device is not ready. May be not assigned or used by other program or does not exist.

Get ready (connect and power on ) video capture device and restart UFOCaptureV2.

Confirm "Video" assignment in "Input" sheet.

UM011 Cannot find audio capture device. Audio capture device is not ready. May be not assigned or used by other program or does not exist.

Get ready (connect and power on ) audio capture device and restart UFOCaptureV2.

Confirm "Audio" assignment in "Input" sheet.

UM012 Negotiation between UFOCapture and the video device driver was failed. Video capture device does not support assigned resolution or fps or internal media format. Confirm Xi,Yi,Fps settings.
UM013

UM014

UM015

UM016

UM017

UM018

Cannot allocate memory. "Head"or "Min(frm)" or resolution is too big for the PC.

Set lower value to "Head"or "Min(frm)" or resolution.

Stop other programs.

Enlarge memory of your PC.

UM019 Cannot find modules Execution directory might be changed or destroyed or cannot be registered. Confirm that the execution path does not include multibyte characters such as Japanese or Chinese.

Confirm that the UFO2F.ax exists in the execution (UFO2) directory

Push "re-install ax" button in "Operation" sheet.

Confirm execution directory.

Re-install.

UM020 Version not matched Execution directory might be changed or destroyed. Push "re-install ax" button in "Operation" sheet.
UM021 Cannot connect device driver Assigned Xi,Yi,Fps was refused Confirm Video capture device and Xi,Yi,Fps settings.
UM022 Cannot find modules Execution directory might be changed or destroyed. Push "re-install ax" button in "Operation" sheet.

Confirm execution directory.

Re-install.

UM023 Version not matched Execution directory might be changed or destroyed. Push "re-install ax" button in "Operation" sheet.
UM024 Cannot read in area mask file Area mask file may be deleted Confirm area mask file name or create it again.
UM025 Cannot replace DA-ALL.bmp DA-ALL.bmp must be kept as it is. Use other name.
UM027 Area mask and current Xi Yi not matched Xi Yi has changed Create a new area mask or use DA_ALL.bmp
UM028 Registration by proper licence key is required Trial period expired Get official licence key and do registration.
UM029 Registration failed Serial ID or Licence key is not correct. Use correct ID and key
UM030 Registration by proper licence key is required Trial period expired Get official licence key and do registration.
UM035 Audio device is required by wmv codec Audio device is not assigned or not ready Confirm audio device and its pin
UM071 Cannot read "ufi" file "ufi" file may be broken Delete broken settings file (Settings.ufi) and set parameter s again.
UM080 Cannot read still image Still image is not exist -
UM081

UM082

Cannot read *M.bmp *M.bmp may be broken or not exist Check off all overlay options (+Area mask ...) in Replay sheet.
UM083 Cannot save snap shot image Xi,Yi might be changed Set Xi Yi equal to the size of original image
MExxx Failed to send mail Mail Error Confirm Mail settings
FTP Failed to FTP transfer FTP Error Confirm FTP settings
UExxxx Internal error Normally, this will not happen Confirm environment

4.3 F.A.Q.

Q1. Which product can be used by UFOCapture?

A1.

Q2. Cannot preview or error message appeared by pushing "Preview" button.

A2.

Q3. Cannot hear audio

A3.

Q4. Error occurs when using WMV codec though AVI codec work well.

A4.

Q5 Frame drop occurs or sometime system become unstable at the recording.

A5

Q6. Capture start when there seems no change.

A6.

Q7. There are black line at the left or right side of the image.

A7.

Q8. Can I use dual core cpu or HT cpu?

A8.


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